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 Beneficiary Home > Quarterly Medicare Summary Notice (MSN) Printing Cycle
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Quarterly Medicare Summary Notice (MSN) Printing Cycle

Quarterly Medicare Summary Notice (MSN) Printing Cycle
Reference: Trans. 955, CR #5062, Pub. 100-04, Medlearn Matters Number: MM5062
Published Online: 6/5/2006

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Note: This article was revised on May 24, 2006, to correct the implementation date for DMERCs. That date should have been July 3, 2006. The transmittal number also changed, since Transmittal R945 (dated May 12, 2006) was rescinded and replaced with Transmittal R955 (dated May 19, 2006). All other information remains the same.

Provider Types Affected
Physicians, providers, and suppliers submitting claims to Medicare carriers, durable medical equipment regional carriers (DMERCs), fiscal intermediaries (FIs), and/or regional home health intermediaries (RHHIs) for services provided to Medicare beneficiaries

Impact on Providers
This article is based on Change Request (CR) 5062, which instructs Medicare contractors (carriers, DMERCs, FIs, and RHHIs) to print and mail No-Pay Medicare Summary Notices (MSNs) on a quarterly schedule (rather than the current monthly schedule).

Background
Current Centers for Medicare & Medicaid Services (CMS) instructions require all Medicare contractors to issue a MSN to each beneficiary for whom a claim was processed during the last 30 days (possibly for services received more than 30 days ago) to inform the beneficiary of the disposition of all claims (i.e., a record of services received, the status of any deductibles, and appeal rights).

In an effort to reduce overall operating costs, CR5062 instructs your intermediary/carrier to change from their current monthly (30 day) No-Pay MSN mailing schedule to a quarterly (90 day) No- Pay MSN mailing schedule. All MSN information should continue to print; however, summations will occur on a quarterly basis as opposed to a monthly basis.

No-Pay MSNs are the standard, system-generated MSNs produced for beneficiaries in which Medicare did not issue payment to the beneficiary for the respective claim. Beneficiaries often need these MSNs in order to obtain payment from another payer/insurer.

In those situations where a No-Pay MSN is needed or lost by a beneficiary, they can request a No-Pay MSN by calling 1-800 Medicare. On-demand requests will be generated and mailed once the request is made.

In summary, CR5062 provides the following instructions:

  • Beginning no later than October 1, 2006, Medicare contractors will issue No-Pay MSNs on a quarterly/90-day mailing cycle as opposed to the previous monthly/30-day mailing cycle;

  • MSNs with checks will continue to be mailed out as processed; and

  • If a beneficiary requests a monthly No-Pay MSN (as opposed to the quarterly MSN), then Medicare contractors must generate and mail out the MSN at the time of the request.

Implementation
The implementation date for the instruction is June 12, 2006, for carriers, July 3, 2006, for DMERCs, and September 1, 2006 for FIs.

Additional Information
For complete details, please see the official instruction issued to your carrier/intermediary regarding this change. That instruction may be viewed on the CMS web site at:

http://www.cms.hhs.gov/Transmittals/downloads/R955CP.pdf

If you have any questions, please contact your carrier/intermediary at their toll-free number, which may be found on the CMS web site at:

http://www.cms.hhs.gov/MLNProducts/downloads/CallCenterTollNumDirectory.pdf


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